TERMS & CONDITIONS

1. General Information

These Terms and Conditions apply to all services provided by Agile Support Services (“we”, “us”, “our”) to Clients (“you”, “your”). By engaging our services or using this website, you agree to these Terms and Conditions.

We provide consultancy, training, and support services to NDIS providers and related organisations primarily within New South Wales, Australia.

2. Nature of Our Services

Our services are consultative and advisory in nature. We support NDIS providers by offering guidance, templates, practical recommendations, and operational support relating to systems, processes, workforce practices, compliance awareness, and service delivery improvement. We do not provide legal advice. Any information, templates, commentary or guidance provided by us is for general informational and practical support purposes only and should not be relied upon as legal advice, industrial relations advice, or financial advice.

You are responsible for seeking independent professional advice from qualified lawyers, accountants, bookkeepers, or registered HR professionals where required.

3. Client Responsibility

You acknowledge and agree that:

• You retain full responsibility for your business decisions, compliance obligations, and interactions with the NDIS Commission, participants, workers, and other stakeholders.
• Implementation of any recommendations, templates, or guidance we provide is undertaken at your discretion and risk.
• You are responsible for ensuring your business complies with all applicable laws, NDIS Practice Standards, Codes of Conduct, and regulatory requirements.

4. Limitation of Liability

To the maximum extent permitted by law:

• We are not liable for any loss, damage, cost, or expense arising from your use of our services, website content, or materials.
• We do not guarantee specific outcomes, approvals, registrations, audit results, or business success.
• We are not responsible for decisions made by regulatory bodies, including the NDIS Quality and Safeguards Commission.

Nothing in these Terms limits your rights under the Australian Consumer Law.

5. Templates and Resources

Any templates, documents or resources provided remain general in nature and may require adaptation to your specific business circumstances. They are not tailored legal documents and should be reviewed by an appropriately qualified professional before use.

6. Confidentiality

We will take reasonable steps to keep your information confidential. However, confidentiality does not apply to information that:

• Is already public
• Is required by law to be disclosed
• Is shared with your consent

7. Intellectual Property

All content, templates, training materials, and resources provided by us remain our intellectual property unless otherwise agreed in writing. You may use them within your organisation but may not reproduce, distribute, or sell them without permission.

8. Website Use

Content on this website is provided for general information only. We do not warrant that the content is current, complete, or suitable for your circumstances.

9. Governing Law

These Terms and Conditions are governed by the laws of New South Wales, Australia, and any disputes will be subject to the exclusive jurisdiction of the courts of New South Wales.

10. Contact

If you have any questions about these Terms and Conditions, please contact:

Agile Support Services
Email: admin@agiless.com.au
Phone: 0405 150 737 

Last updated: 26/03/2026